Find it interesting that you say it has "Opened" when according to several reports fee paying guests arrive from 18th July and this is when the water parc also opens - see the Wales online report - link below

Holiday village ready for big splash - WalesOnline

I kept looking for big launch press reports for 30 June - the date I was told it opened to guests - so knew something was up....

I think you need to be more accurate with the information provided on your web site.....